The depth and convenience of a virtual report far exceeds that of a traditional consultation.— Dr Davin Lim
Dr Davin Lim
Virtual consultation
The difference
Traditional consultation versus virtual.
A virtual consultation is the traditional one — plus a written specialist report you keep.
Traditional consultation
20%of the advice recalled
”Two subcision sessions, four weeks apart”Then fractional resurfacing”Hold off on filler until tethering releases”Avoid sun for ten days after each session
✓A live consultation✕No written report✕Nothing to hand your own doctor
Virtual consultation
100%re-readable, forever
A written specialist report✓A live video consultation✓Re-readable months later✓Shareable with any doctor✓
Written before we meet. Discussed live. Yours to keep and to share.
“Written appeared to improve patient clinical information recall.”
Watson PW, McKinstry B. A systematic review of interventions to improve recall of medical advice in healthcare consultations. Journal of the Royal Society of Medicine, 2009.
Accuracy, recall & efficiency
“Teledermatology demonstrates high diagnostic accuracy, supporting its use as a reliable alternative to in-person care.”
Martyin K, Meznerics FA, Bokor LA, et al. Diagnostic accuracy of teledermatology for skin diseases: a systematic review and meta-analysis. Frontiers in Medicine, 2026.
Equal outcomes with added convenience
“Teledermatology consultations produce similar clinical outcomes when compared with conventional clinic-based consultations.”
Pak H, Triplett CA, Lindquist JH, Grambow SC, Whited JD. Store-and-forward teledermatology results in similar clinical outcomes to conventional clinic-based care. Randomised controlled study, Journal of Telemedicine and Telecare, 2007;13(1):26–30.
Live availability
Next available appointments Illustrative — not live availability
Consultations are deliberately limited so every report is written personally. These are the next remaining slots — shown in Sydney time and in yours.
Typical availabilityYour timezone: —
Consultations are 15 minutes. Sydney time shown first; your local time beside it. These are the usual times — the booking calendar shows what is actually free.
I’ve consulted in 46 countries.Dermatology expertise beyond geography.
1,839Virtual consults since 2018
46Countries patients have consulted from
32+Specialists worldwide I liaise with
What patients say Sample testimonials
“The written report alone was worth the fee — my local dermatologist is now following his plan.”
Sarah M. — United Kingdom
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I'd seen three clinics for my acne scarring and every one gave me a different story. Dr Lim's report set out exactly what type of scars I have, which treatments were worth doing, in which order — and which ones would have been a waste of money. During the video call he answered every question I had. My dermatologist in London is now carrying out the plan.
“He told me what wouldn't work — that honesty is exactly why I trust the plan we made.”
Priya R. — Singapore
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I was ready to spend thousands on a treatment I'd researched online. Dr Lim explained why it wouldn't work for my skin type and what would happen if I went ahead anyway. Then he set out an alternative plan with realistic numbers of sessions and honest success rates. It changed the direction of my treatment completely.
“Consulting from Dubai was seamless — times in my timezone, report before the call.”
Omar A. — United Arab Emirates
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Everything was shown in my local time, I uploaded my photos, and the report arrived before the video call — so the consultation itself was spent on my questions, not on paperwork. Afterwards he connected me with a laser dermatologist he knows here, who is treating me using his plan.
“Ten years of rosacea, finally explained properly — and a plan that is actually working.”
Megan T. — Australia
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I filled in the rosacea questionnaire, sent photos taken during a flare, and the report covered my triggers, skincare, medication options and where laser fits in — with the reasoning behind each step. For the first time I understand my own condition. Six months on, my skin is the calmest it has been in a decade.
A report you can hand to any doctor, anywhere.
1,839Virtual consults to date since 2018
46Countries my patients have consulted from
32+Specialists worldwide I liaise with, so treatment can happen near you
Follow the work
See the work before you book
Procedures, technique, before and afters, and the reasoning behind them — posted across three accounts, each with its own focus.
Feed placeholder — accounts and media to be wiredScroll sideways · slots are already the right shape, so nothing gets cropped when the real posts go in.
Frequently asked questions
Type your question — chances are I already have your answer.
Will the appointment time be shown in my timezone?
Yes. Your timezone is detected automatically and every time you see — on the calendar, at checkout and on your confirmation — is your local time. You can change the timezone manually at any point during booking. Dr Lim consults from Brisbane, Australia, but you never need to convert Australian time yourself.
What do I actually receive?
Three things: a personalised written report prepared from your photographs and history before your call; a live video consultation with Dr Lim to discuss that report and answer your questions; and the finalised report afterwards, updated with anything agreed during the call. The report is yours to keep and share with your own doctors.
Can Dr Lim prescribe medication or treat me over video?
Dr Lim's work is procedural — lasers, energy devices and injectables cannot be delivered virtually, and prescribing depends on where you are located. Many international patients use the consultation to obtain a diagnosis and a written treatment plan which their local dermatologist or doctor then acts on. Where prescriptions are appropriate and lawful, this is discussed during your consultation.
What if my condition can't be managed virtually?
Some conditions need physical examination, tests or in-person treatment. If that applies to you, Dr Lim will say so plainly, and where possible point you to an appropriate specialist — in Australia or closer to where you live. A virtual consultation is an assessment and planning tool, not a guarantee of treatment.
What photographs do I need?
Three clear photographs of your concern: a front-on view, a side or angled view, and a close-up. Use natural lighting where possible and avoid makeup, filters, flash and heavy shadows. Photographs are private, stored securely, and reviewed only for your consultation — they are never made public.
How much does it cost?
The consultation fee is shown at the time of booking and is payable when you book — currently AUD $360 for a consultation including your written report. Payment is by card (Visa, Mastercard, Amex, Apple Pay / Google Pay) or PayPal.
Can I reschedule or cancel?
Yes, with at least 24 hours' notice before your scheduled time. Your written report is prepared and sent within 48 hours of booking. Appointments can be changed or cancelled with more than 24 hours' notice. Missed appointments, or changes inside 24 hours, incur the full consultation fee. Policy placeholder
Is this suitable for urgent problems?
No. This service is not for urgent or emergency medical problems. If you need urgent care, contact your local doctor or emergency services.
How do I join the video call?
A secure video link is emailed to you with your confirmation and again before your appointment. Please log in two minutes early — Dr Lim is usually on time, give or take a couple of minutes depending on the previous appointment.
Is my information private?
Yes. Your questionnaire answers and photographs are used only for your consultation, stored securely, and never displayed publicly. Health information is not shared with analytics or advertising platforms.
Where are your terms, privacy policy and refund policy?
All four — terms of service, privacy, refunds and cancellation, and complaints — are on one page: terms, privacy & refunds. It is written in plain English and it is short. The short version: your photographs are stored securely and reviewed only for your consultation; cancel more than 24 hours ahead for a full refund; and if the technology fails at either end, we reschedule at no cost.
Have some questions?
Send a message and it will be answered personally. Form endpoint — to be wired in production
